NEGOTIATED HOSTED VOIP SERVICE CONTRACT FOR BILLION DOLLAR LOGISTICS FIRM
Obtained material concessions regarding uptime and chronic outage issues. Tied client’s contractual obligations to network deployment and successful testing. Negotiated revisions to SLA and dramatically reduced ETFs.
REPRESENTED MAJOR MUSIC LABEL WITH SOURCING OF WORLDWIDE IP NETWORK
Obtained significant concessions from several major international providers for major recording label. Heavily negotiated early termination clauses and circuit reduction language. Obtained significant reductions in insurance requirements and major concessions regarding network security to properly allocate risks of network compromise in streaming music pirating/theft.
OBTAINED MATERIAL CONCESSIONS FOR LARGE RETAILER IN SERVICE CONTRACT
Represented high-end retail chain in negotiation of initial MSA for large multi-state integrated network. Successfully negotiated material concessions regarding ETFs, chronic outage issues and enhanced account management obligations. Subsequently re-engaged by client to assisted with early termination of MSA without ETF’s for failure of provider to obtain last mile connections to several of client’s store locations. Successfully obtained credit for wrongfully applied ETFs resulting from termination.
SUCCESSFULLY NEGOTIATED NETWORK MSA FOR LARGE FINANCIAL INSTITUTION
Represented large bank holding company with SD-WAN and PTP MSA for over 400 branches and ATMs. Obtained substantial MRC credits for accelerated installation and various concessions regarding material ETFs and chronic outage issues. Negotiated reductions of annual spend commitments reducing risk of shortfall payments. Subsequently re-engaged by client to assist in dispute resolution when credits wrongfully denied due to provider’s inability to meet installation schedule. Successfully obtained further concessions from provider regarding annual commitments.
