Enterprise Customers

For more than 20 years, Ben Bronston has represented enterprise customers throughout the country. We are zealous advocates for purchasers of telecommunications and network-related services. A very significant focus of our practice is negotiating telecom service agreements for enterprise customers, including large multi-national corporations as well as medium sized customers and even SOHO end users. We provide clients with the legal expertise they need to construct cutting-edge telecom service contracts, starting with contract review and negotiation and continuing through contract execution, implementation, and compliance.

We are experts in communications and information technology matters. We help end users manage risk and maximize savings when procuring network and IT services and business process solutions; serve as trusted advisors to enterprises when entering into managed services and outsourcing arrangements; and represent customers negotiating (or litigating) disputes with their service providers.

Lawyer for Telecom Customers

Ben Bronston’s lawyers regularly represent enterprise customers and end users in negotiating custom network service agreements and other complex telecommunications network transactions that typically involve a combination of services such as domestic and international voice, dedicated access, private line, teleconferencing, DWDM, Ethernet, MPLS, remote access, and IP-based transport.

We negotiate agreements that allow our clients to seize the opportunities presented by the changing technology and supplier landscape. Call 888.469.0579 today to set up a consultation.

Information for Telecommunication Customers

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Experience Representing Telecom Customers

We have substantial experience representing many enterprise customers throughout the U.S. in the negotiation of agreements for a wide range of services.We have developing new contracting strategies and documents, and assisted organizations in a wide array of industries, including but not limited to insurance, health care, hospitality, retail, travel and financial services.

Ben Bronston has long assisted clients in procuring network and IT capabilities to support end users’ business requirements, and we have extensive experience in drafting and negotiating complex service agreements.

In recent years, the spread of IP-based technology has spawned a variety of new services, ranging from managed security to burstable capacity Internet access to Internet Protocol multicasting, IP-Virtual Private Networks (“VPNs”) for remote and dedicated access, and voice-over-Internet-protocol (VoIP) services.

As the industry evolves, enterprise customers seek to optimize the transmission of and secure their data and content. In these areas, Ben Bronston has taken the lead in developing flexible contract structures that accommodate technology migration and minimize the effects of adverse market developments. We focus on getting the service specifications and terms that end users need, and developing creative legal frameworks to support business process and information technology requirements.

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Effects of Telecom Mergers on Customers

Our vast knowledge and experience help clients navigate the rapidly changing roster of service providers to help ensure that enterprise customers are able to maximize pricing benefits and contractual protections.

As service providers expand their markets and geographic reach, many have turned to us for advice as they negotiate network and IT agreements. We have negotiated nine- and ten-figure telecommunications service and dark fiber agreements between carriers. We ensure that end users emerge with well-defined services, workable service quality parameters, downside protection and terms that protect against unwarranted rate increases.

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